Financial Services

Trusts

The financial services sector interact with their clients mostly by email. Many services are located off shore to provide the most efficient tax and investment options and the clients are located around the world. Consequently the heavily regulated business sector has to contend with a mountain of received and transmitted emails everyday combined with high levels of compliance and regulation which together mean that all emails need to be traceable.

The above challenges are often enough to break Outlook on their own but added to this, the relationship with any one client is often the responsibilty of a team not an single individual.  

With these pressures a better solution is requred, Topaz Filer allows the team members to:

  • quickly and easily file sent and received emails by client and project
  • reducing the time to save an email from 30 seconds to under 5 seconds
  • see all of the emails rather than just their own
  • respond to the clients more quickly
  • meet the risk compliance requirements as all emails are visable
  • search the store for all relevant emails quickly and easily

As companies grow, the mass of emails is dwarfed by the paper trail of contracts, certificates and letters. With the tight integration with Document Manager Topaz can also seemlessly work in an environment where all documents can be saved in an integrated solution. By implementing a combined solution it is possible to:

  • meet compliance requirements
  • improve client response
  • improve business reiliance
  • and drive down costs

For more information please call +44 (0) 1980 760300 or email us now.