Topaz Filer is designed to be open and can work with any document management or enterprise content management solution. However, a common deployment model is to save the emails directly to a network share. This typically takes advantage of existing investments in SAN/NAS solutions, site-to-site replication, backups.
Once you have defined your
filing model, it's very straightforward to create a new or reuse an existing network share.
Features include:
- Operates from within the familiar Microsoft Outlook environment
- Simple drag-and-drop interface
- Full-text search across the entire email store directly from within Outlook (either your emails or yours and your colleagues)
- No limits on number of attachments or attachment sizes
- Easy to install and configure
- Smooth upgrade path to other document management systems when the time comes – UNIQUE IN THE MARKET
- Top-down approach – drive your list of customers and projects from your CRM or ERP system – UNIQUE IN THE MARKET
- Create a new filing system for your department or firm, or reuse an existing file system – UNIQUE IN THE MARKET
- Takes advantage of your existing investment in site-to-site replication, backups, fault tolerance, etc.
In-depth
To file an email, all the user has to do is drag from the Inbox and drop it onto the filing tree:
…and the email is automatically copies to the network share.
Unlike most other email filing solutions, you can then access everyone’s filed emails directly from within the Topaz Filer environment. Full-text searching is completely supported in this mode allowing you to find emails quickly and easily directly from within the familiar Microsoft Outlook environment. (Read more about this – see “
Browsing and Searching the Email Store”.)
Also unique to Topaz Filer is the ability to automatically create folders on disk based on information from your CRM, ERP or other database. This feature is called store synchronisation – you can find out more about it
here.
